FAQ

What exactly are the toothbrushes made of?

Each toothbrush handle is made out of 100% moso bamboo from China and each brush is sealed in 100% compostable cello wrap made from wood and cotton pulp. Our plant-based bristles are made from corn and tapioca, which means the entire brush is compostable! If you’re looking for something a little more durable, you can try out our nylon bristles.


What is the toothpaste and whitener made of?

Our Brush Naked toothpaste is an all-natural option for cleaning your teeth. We don’t use any artificial dyes and even package it in a recyclable tube. The Nelson Natural’s Charcoal Whitener is also all-natural, using the detoxifying properties of charcoal to pull bacteria, plaque, and tennis off teeth and naturally clean and whiten them.


How long do the brushes last?

Our plant-based bristles will last about a month. We think using a 100% biodegradable toothbrush is worth it, but if you're not quite there our nylon bristle toothbrushes will last as long as a regular toothbrush.


Where can I buy these toothbrushes?

ONLINE:
Amazon.com
Amazon.ca
Portia-Ella
Well.ca
ZeroWasteHome.com

IN-STORE:
Be Clean Naturally - Squamish, BC
Green SSI - Salt Spring Island, BC
Green Tree Beauty - Saskatoon, SK
ShopEco - Windsor, ON
Unless Market - Kelowna, BC
Vrac & Bocaux - Montréal, QC

How does shipping work?
Shipping is free! But just remember, this doesn’t include tracking and usually takes 5–10 business days. If you want to make your purchase is really environmentally-friendly, you can chose to get it sent without a box. Just type “NO BOX” in the comment section when you are checking out.

If you do need a box, don’t worry. Our packaging is locally-produced, made, and printed in British Columbia.

What do I get a subscription?

Can I order wholesale?
Absolutely! We regularly ship out to stores and dentist offices around Canada. Please send us an email to info@brushnaked.com and we’ll send you details on starting an order.

What is your refund policy?

Our refund policy is pretty simple: If you're not satisfied with your purchase, we will refund your money. No questions asked. There is no obligation on your part, but we'd love to know why we haven't met your expectations. If you have purchased more than one toothbrush, please return the unused (and unopened) remaining toothbrushes to the address below. We'll even pay for shipping.

Mailing Address:
2784 Bath St.
Kelowna, BC
V1Y 1M5, Canada

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